First time poster.
I have a one room boutique space so don't have a front desk to greet guests. My problem is if guests don't let me know their arrival time I can be waiting around from our 2pm check in time until late in the evening. When I could be doing other things. It says on our listing to let us know and I ask in the confirmation email.
I suspect people don't read the request. I sometimes ring but if its a landline in another country I cant keep making expensive calls. Sometimes texts work, but not always.
How do others deal with this issue?