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cancel booking
Hi.
***
These guests would like to cancel there booking.
I agree to this.
Can you tell me how it is done?
Kind regards,
Michelle
Hi.
***
These guests would like to cancel there booking.
I agree to this.
Can you tell me how it is done?
Kind regards,
Michelle
Michelle in your Extranet at the end of the Reservation there is a button Request cancellation. Don't forget to inform booking.com through your Extranet so they won't charge you commission.
Wish you all the best...