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Voici Angelo, propriétaire d'un petit B&B dans le sud de l'Italie. Découvrez comment il a obtenu une note de commentaire de 9,6.

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Juancsandoval

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      • Aperçu des activités
      • Publications (1)
      • Commentaires (5)
      • Juancsandoval a créé une publication, 10 décembre 2018 14:14

        1. Communauté
        2. Tips & tricks

        How to manage the unexpected happenings

        Avec réponse

        I have a hotel boutique 4 bedrooms only.It is easy to run and things almost every day drop in its place.But sometimes, the unexpected happen like: Electircity go off, water do not run, but only hap...

      • Juancsandoval a ajouté un commentaire, 15 octobre 2018 02:42

        1. Communauté
        2. Boosting your property performance
        3. Genius program-good opportunity to get a lot of reservations or not?

        Genius program has worked for us, when is low season is really a help, when is hign season and you forget to disable is a pain because you want to get your profit as it should be.Booking is more pr...

      • Juancsandoval a ajouté un commentaire, 2 septembre 2018 14:46

        1. Communauté
        2. Guest payments & finances
        3. How to get payment from a no show guest

        Thanks Leandri Klopper your comment has helped me to change my settings, I know it is going to work.Also I have been speaking to my bank owner of the POS to change to a terminal that I can charge w...

      • Juancsandoval a ajouté un commentaire, 21 août 2018 12:13

        1. Communauté
        2. Guest payments & finances
        3. How to get payment from a no show guest

        Thanks, it is a good idea, I have used it when client leave without paying and contact them requesting the payment and they have paid and I can do the same as you advised me for not showing up, gra...

      • Juancsandoval a ajouté un commentaire, 21 août 2018 04:11

        1. Communauté
        2. Guest payments & finances
        3. How to get payment from a no show guest

        I have the same problem with no show ups.When I am going to charge them for not showing up, I need the physic credit card, I have  tried to charge the night with no card, only with the information ...

      • Juancsandoval a ajouté un commentaire, 5 juillet 2018 16:17

        1. Communauté
        2. Guest payments & finances
        3. Credit cards cvs

        Yes, it is a big problem the NO SHOW. We suppose to have a cancelation policy but to recover the money is painful.My bank do not offer that service, they need physical card.Probably the opportunity...

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