1. Communauté
2. Boosting your property performance
3. Genius program-good opportunity to get a lot of reservations or not?

Genius program has worked for us, when is low season is really a help, when is hign season and you forget to disable is a pain because you want to get your profit as it should be.Booking is more pr...

1. Communauté
2. Guest payments & finances
3. How to get payment from a no show guest

Thanks Leandri Klopper your comment has helped me to change my settings, I know it is going to work.Also I have been speaking to my bank owner of the POS to change to a terminal that I can charge w...

1. Communauté
2. Guest payments & finances
3. How to get payment from a no show guest

Thanks, it is a good idea, I have used it when client leave without paying and contact them requesting the payment and they have paid and I can do the same as you advised me for not showing up, gra...

1. Communauté
2. Guest payments & finances
3. How to get payment from a no show guest

I have the same problem with no show ups.When I am going to charge them for not showing up, I need the physic credit card, I have  tried to charge the night with no card, only with the information ...

1. Communauté
2. Guest payments & finances
3. Credit cards cvs

Yes, it is a big problem the NO SHOW. We suppose to have a cancelation policy but to recover the money is painful.My bank do not offer that service, they need physical card.Probably the opportunity...