After more than 2 months, I have not receive any payments which Booking.com has collected through online payment from our guests.
I sent a few messages in booking.com and one staff in message box ensured that payment will be done at 2nd week of March 2018.
On 13 or 14 Mar 2018 I called the support line and one stuff ensured that I would receive the payment on 15 Mar 2018 or 16 Mar 2018.
Now it is 17 Mar 2018 no payment shown in my account. I sent the message to booking.com and it told me to reply within 3 days.
As such I told booking.com that they need to pay ment $100 = $50x2 late pay fee. And please settle this asap.
Just type the message here as a proof of how and when booking will get this sorted it out.
I am really really frustrated on this.
We have not receive payment of yet as at 17 Mar 2018.
Cockle Bay Bed and Breakfast