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November invoice problem ?

On 4th of december I received invoice for last month (november) which it was 14.70 €. By mistake man who works in bank sent to booking 17.40 €, so 2,70 € more. And today (11th of december) it is still unpaid for november. How is that posible ? Can anybody help me ?


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Leandri Klopper 5 years ago

Hi there,

Remember it takes about 2 days for the monies to be allocated to your account.

But I suggest you phone Booking.com to speak to them about the extra amount you paid...