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Gm

No cash or debit deposits?

Hi there, how can I add somewhere on our booking.com page that we do not accept cash or debit deposits, we require a valid credit card for check in. 

Thank you!


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Sharonpowney 5 years ago

There is a 'Fine print' section at the bottom. I think you need to ask booking.com to add info into it.

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Glennroy111 5 years ago

The problem is the payment terms like you mention and like down payment to book and remainder due 60 days prior to check-in, should be UP-FRONT AND CLEAR....not in the "Fine Print". I have WAY to many cancellations/no book (80%) because the renter doesn't know they need up-front money to book and hold the reservation. Their credit card is rejected when I try to process the down payment. They don't read the Fine Print. My properties are CONDOS - not a hotel. We need up-front payments in the condo world. Get with it Booking...you are missing out on a LOT of USA Condo business. I have mentioned this to Booking.com numerous times.

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Kampungkakak 5 years ago

Booking.com treatment of reservations is confusing for Clients: some think they have paid a deposit by providing a card number. Getting deposits are also tricky, as clients believe they have already provided card details (and deposits) to booking.com.