Profile picture for the user m
2

How to prevent no show bookings

My hotel is in the country where prepayments are disabled in booking.com.
Therefore there are too many fake reservations and no shows. 
There are bookings from people that have incorrect telephone numbers registered on the page, there are bookings from people that I can never reach to confirm their seriosness.
Of course this is a big discomfort.
Could anyone advice what can be done to prevent such reservations?
Thank you in advance,
Tamar, Georgia, Shekvetili, Green House


Profile picture for the user f
8
fluff 5 years ago

Can you have any type of pre-payment yourself?
Off-line credit card
PayPal
Stripe
Local consortium
Etc.

If yes, you can change your settings to take at least a non refundable deposit at time of booking. This will discourage the huge amount of time wasters out there, mostly "Genius " members I'll add!