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Same guest booked twice for consecutive dates
Hi, recently I've got two bookings from the same guest, 14 nights each booking. The check-in of the second booking is the same day of the check-out of the first so they will stay for a total of 28 consecutive nights.
Could be a mistake by the guest? there are any reasons why he would do such a thing?
Already tried to get in touch with him to sort it out, no answer at the moment.
Thanks!
Depending on your settings for the maximum stay per booking, maybe?
Message the help team at booking.com to try and contact the customer.