Hi, we just started managing a small property in Montenegro. Previous manager set up booking.com extranet to be very lenient regarding cancellations. It is cash only property, had a 1 day free cancelation policy... So basically, anyone could book with no worries about cancellation fees, etc.
I made some changes, including 14 day cancellation window, but really want to get better feel for what is ideal in this part of Europe. For instance, if I force prepayment, does that tend to detract people? Does anyone have experience, tips?
And since we don't have credit card terminal (yet), what sorts of electronic payment options are common in this part of the world?