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Cancellation fee waived
Hi
My guest just waive the cancellation fee and I want to accept that request for her. However, there is an automatic reply from booking.com that I can only accept this request from my email.
Can anyone explain and how I can proceed with my guest request?
Thanks and looking forward to hearing soon
Hi Pihome Thaiha
Yes indeed it is very simple, simply opne you r email inbox , find the email and click on the link to confirm.
Kind Regards
Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .
How To Guide :
https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…
How To Contact Booking.com:
If urgent, call the dedicated phone number* found in your extranet ‘Inbox’ tab. Under Booking.com Messages, Click on Contact us to reveal the phone number.
For more general info you can contact one of our main lines for help.
Got a specific financial question?
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