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Payment
I am angry. Very angry. Over and over again I asked Booking to pay me. We sold the poroperty and have still some money to get. As the property was in Italy and there was not yet an Italian bankaccount they have to pay in Holland. and they refuese. What to do? A laywer, a campaign on Facebook? What will help?
Hi
Firstly welcome to the partner forum, supporting partners by partners.
I would ask you to consider renaming from "inbox" a generic word to the actual property name or your own name.
and then complete your partner profile by linking your property link as this great helps us help you. See below for How-To guide link.
If the property is now sold, then first step is to close all rooms to prevent bookings; if future bookings pending then you should phone call the support team, and finance team to finalise and do final payment due if any.
Kind Regards
Consider linking your Property link into your partner profile as it helps other partners assist you, especially when starting out .
How To Guide :
https://partner.booking.com/en-gb/community/tips-tricks-more/how-why-ad…
How To Contact Booking.com:
If urgent, call the dedicated phone number* found in your extranet ‘Inbox’ tab.
Under Booking.com Messages,
Click on Contact us to reveal the phone number.
For more general info you can contact one of our main lines for help.
Got a specific financial question?
Call the dedicated phone number* found in the ‘Financial Overview’ section of the ‘Finance’ tab in your extranet.
Please note that our finance team is available during business hours, Monday to Friday only.