v
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cancel booking

Hi.

***

These guests would like to cancel there booking.

I agree to this.

Can you tell me how it is done?

 

Kind regards,

 

Michelle


Profile picture for the user m
10
M Adamopoulou 4 years ago

Michelle in your Extranet at the end of the Reservation there is a button Request cancellation. Don't forget to inform booking.com through your Extranet so they won't charge you commission.
Wish you all the best...