f
Flats Friends
50+ apartments in Spain managed by a team of professionals who, despite having different backgrounds such as law, advertising or Fine Arts, share the company's goal: to offer our customers the best service during their stay in our apartments. For us, knowing that you have felt at home in Valencia, Calpe or Ibiza is the most important!
Hello!
We also use the safety boxes to leave the keys. I love the idea about the sign in the entrance of the building saying that they have the codes in the email!
What we did is add a line at the end of the email that says "Please, REPLY TO THIS EMAIL to confirm that you have read it." If the day of the arrival we haven't received the reply, then we send the instructions through WhatsApp or send an SMS saying "please, check your email".