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Problem with maximum occupancy

On extranet, in property layout section I have put maximum occupancy of my apartment for 3 people, but every time somebody search on Booking.com it shows only maximum occupancy for 1 person.
How can I solve this problem? What do I need to change?


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jaybeegee 5 years ago

check that you set up the bedrooms correctly and defined both the type of bed in each room and the number of guests per room.

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Bandara Hotels… 5 years ago

If still can't solve, ask your account manager to recheck backend system for you.

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Hotelkelayangbeach 5 years ago

Dear Booking.com

Here with, I want to inform you that our rooms have full already since December 10, 2018 until January 2, 2019. Please appologys me.

Thank you so much for understanding.

My best regard

Kelayang Beach Hotel

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Hotelkelayangbeach 5 years ago

I looking for the email Booking.Com want to inform about our facility but I did'nt find it

please send to our email thank you.

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Bandara Hotels… 5 years ago

Hotelkelayangbeach Please note that this community is to share knowledge between Booking.com partner. Therefore your request above, no one from Booking.com will be notify. You have to send email or use inbox tab on extranet to them.

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Zoran Vitasovic 5 years ago

It can be changed in Calendar & Pricin section, bu changing 1 Guest and switching ON the selections for 2, 3, 4, 5 or more persons and adding some small amount on % or EUR to each of them. They will then be used on the site.

Please be aware that the update take up to 30 min.