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reservations in the same day to the same room
I have two reservations in the same room in the same day. is this possible? I only have one room available so how it's possible to have two reservations made in diferente days to the same day? thank you
Please make sure you have set correct allotment. If yes, you can contact Booking.com support, there may be system error. But normally it should not have system error.
thank you for your help, it was me in deed that put one more room in availability... but I already spoke to booking and we resolve the problem. thank you
Geral Your welcome, my advise please be more careful next time. As it cause hotel on bad reputation if you have to cancel guest booking.