l
1
Wrong property location
Dear Booking, 4434973
I am having issues with my listing, as the location of my property seems to be way off the actual location. I am, and I will be having trouble explaining my guests that my property is not 650m from the city center, as it states on my listing, but it is 5.5km from the center of Kolasin. Please help me update this error as soon as possible.
Sincerely,
Lazar Knezic
Hi! Laki93bar and welcome to the forum. I had similar problem. You have to find your coordinates from google maps and send them to booking.com through your extranet inbox. Then they can move the pin to the right location.
Be patient and it will get fixed. Good luck....
Thanks I have the same problem and will follow your instructions. Cheers John
I am having the same issue. My pin is in the correct location but the city name listed in the description is a well-known beach resort, and my property is an hour away from the beach. I have customers book only to cancel when they realized they have been misled.
I have emailed, called, and chatted with customer service and they insist that the problem cannot be corrected.
Are the robots really in charge of everything now?
Hi Theresa, sorry to hear about your problems…
Maybe you should share your link so partners can check your listing…
In your profile you can add your property..