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How to add "No Prepayment is needed, pay on site" as a payment policy
Hello! The problem is almost everyone have. "No prepayment is needed, pay on site" But mine doesn't display that. How can i change that?
Best Regards: Seve
Hi! Seve-S and welcome to the forum.
Have you edited your payment policy in your Property tab under Policies?
Hi! I searched there a bit but didn't find it. I actually don't know what I should change. I see
Cancellations & Prepayment
Guest Payment Options
Cancellation Exceptions
Additional fees & charges
And I don't know which to choose and what to change.
Best Regards: Seve
I would suggest in Cancellations and Prepayments select No Prepayments if thats what you want.
Try again I am sure you will find it.
Hi! I found it. But It seems I can't change it..
We facilitate prepayment of the full amount from your guests before arrival – thanks to Payments by Booking.com. For more info on how we facilitate payments for you, click here.
When i press for more information I just get instructions
How It Works
Did booking change their policies ?
Best Regards: Seve
And thanks for the kind help i really appreciate that!
Massive pleasure. What do you mean booking change policy?
Sorry I am confused. You said you need no prepayment. Payments by Booking.com is another section, where you choose payment methods.
Hi! I want to have "no Prepayment is needed" But I can't find the option to change it.
Best Regards: Seve
Mine is on top. The rest are down. And all have "no prepayment is needed" Which I also want
Cancellation & Prepayment Policies
In Policies under this section have you searched?
Maria
Hello! Yeah and I get this option
We facilitate prepayment of the full amount from your guests before arrival – thanks to Payments by Booking.com. For more info on how we facilitate payments for you, click here.
Which I actually can't change anything in :/
Best Regards: Seve
Cancellation & Prepayment Policies
Flexible - 7 days
Guest Payment Options
You're Using Payments by Booking.com.
That Means:
This is my payment policy.
Do you facilitate payments through booking.com? because if you do booking.com facilitates prepayment of the full amount from your guests before arrival – so maybe thats why you cannot have no prepayment. Its my thought....
Maria
Hello! Sounds like I did a mistake at the beginning then. Is this an easy solution? If not then maybe I should not bother you anymore and let it be like it is.
Best Regards: Seve
To tell you the truth I think it’s better not to have ‘no prepayment ‘ policy because you will have many cancellations and no shows. It depends what you prefer.
Maria
Hello! Thank you for the tip. I let it be like it is then.
I really Really Appreciate the help. This is my first time doing this kind of stuff so I'm kinda lost, But thanks again!
Best Regards: Seve
Massive pleasure. Beginning is always difficult after a while things will get easier.
Have a nice evening.