j
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ive been told calenders dont sync automatically is this true?

Hi, I'm now starting my 2nd season using booking.com and i've came across 4 double bookings this week alone that's involved 2 calls to booking.com to find alternative accommodation. I then noticed my calendar hadn't refreshed for over a week so I called them back and i've been told refreshing of the calendar needs to be done manually is this correct? if so why didn't I do this last year? I was also told to refresh 4 times a day. Can anyone tell me if this is all true and I was just lucky with the hundreds of bookings I had with Airbnb and booking.com that none landed on the same dates.

I did try and ask to speak to someone else but was told that was it and eventually hung up on.

thankyou

Jason

Loch Ness and Highlands holiday home


Profile picture for the user m
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M Adamopoulou 5 years ago

Hi! Jas1908 and welcome to the forum.
Thank you for informing us about this serious situation. BDC has advised me to check my calendar after every reservation because a double booking may occur if a reservation is made the same time.
Thanks for posting and have a nice weekend...

j
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Jas1908 5 years ago

Hi thanks for the response so are we all experiencing this? has the automatic refreshing/ syncing now stopped as mine was fine all last year without me having to refresh all day long but according to BDC I now should do it 4 times a day which doesn't stop double booking. I did say to BDC that if I had hotels etc I would need to employ someone just to keep pressing refresh lol I did ask to speak to someone else but was told I couldn't and I was eventually cut off. So what now any idea who I can get in touch with even if only to get a conformation of this change as I was made out to be a liar I think.

jas