I am retired with a background in hotel management and not for profit organisations. I am passionate about customer service and endeavour to meet all our guests personally . Jackson's has been prepared to offer guests a wonderful holiday experience and my partner and I have extensively renovated the property which has been in our family for 30 years. We add little touches like complimentary fruit, breakfast pack and Nespresso coffee pods.
If I meet the guests I will send them a short text the next morning after 10am to see ithar they had a comfortable night. If they self checkin I will text them around 6pm to check that they are s...
I cannot view guest cc details in Extranet when using phone or tablet . I have to use my computer to access the full menu of Extranet. This is very annoying and inconvenient.
In Property tab. You can edit numberof guests to 5. This should fix it.
My listing has minimum stays for peak periods I received a 1 night booking last night during a 3 day min restriction I have messaged help. My friend has the same problem.