Ok thank you ! ( I accidentally responded to mail ) The guest did find another accommodation so it's not an urgent matter ( which I'm really happy about). The only thing he requested was a refund. I will contact booking to refund the person. I changed my policies to book 1 day before which gives me more time to prepare. Thank you for answer !
Hello! Sounds like I did a mistake at the beginning then. Is this an easy solution? If not then maybe I should not bother you anymore and let it be like it is.
We facilitate prepayment of the full amount from your guests before arrival – thanks to Payments by Booking.com. For more info on how we facilitate payments for you, click here.
We facilitate prepayment of the full amount from your guests before arrival – thanks to Payments by Booking.com. For more info on how we facilitate payments for you, click here.
When i press for more information I just get instructions
How It Works
Did booking change their policies ?
Best Regards: Seve
And thanks for the kind help i really appreciate that!
Ok thank you ! ( I accidentally responded to mail ) The guest did find another accommodation so it's not an urgent matter ( which I'm really happy about). The only thing he requested was a refund. I will contact booking to refund the person. I changed my policies to book 1 day before which gives me more time to prepare. Thank you for answer !
Hello! Thank you for the tip. I let it be like it is then.
I really Really Appreciate the help. This is my first time doing this kind of stuff so I'm kinda lost, But thanks again!
Best Regards: Seve
Hello! Sounds like I did a mistake at the beginning then. Is this an easy solution? If not then maybe I should not bother you anymore and let it be like it is.
Best Regards: Seve
Hello! Yeah and I get this option
We facilitate prepayment of the full amount from your guests before arrival – thanks to Payments by Booking.com. For more info on how we facilitate payments for you, click here.
Which I actually can't change anything in :/
Best Regards: Seve
Hi! I want to have "no Prepayment is needed" But I can't find the option to change it.
Best Regards: Seve
Mine is on top. The rest are down. And all have "no prepayment is needed" Which I also want
Hi! I found it. But It seems I can't change it..
We facilitate prepayment of the full amount from your guests before arrival – thanks to Payments by Booking.com. For more info on how we facilitate payments for you, click here.
When i press for more information I just get instructions
How It Works
Did booking change their policies ?
Best Regards: Seve
And thanks for the kind help i really appreciate that!
Hi! I searched there a bit but didn't find it. I actually don't know what I should change. I see
Cancellations & Prepayment
Guest Payment Options
Cancellation Exceptions
Additional fees & charges
And I don't know which to choose and what to change.
Best Regards: Seve