Unwanted guests

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2 commenti

  • Avatar
    Siranne van Onselen

    Have you spoken to your contract manager about it and blacklisted the guests with them?  I'm afraid there is no way to prevent these guests from booking and not even Booking.com can stop the bookings from coming in, but if you call Booking.com as soon as you receive the booking and advise them to cancel then I'm sure they will if you have already blacklisted them. 

    Only other way is to mark credit card as invalid and keep doing so so that the booking is cancelled that way

     

  • Avatar
    Eputtner

    i have reservations 10 times from Saudi arabia nobody come fake reservations do have anybody else the same problems?

     

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