Importing Calendars

Con risposta

Raymond

15 gennaio 2019 09:34

I am having trouble importing Airbnb calendars. (I successfully imported Booking.com ones into Airbnb.)

I get an error message saying that what I am pasting are not valid iCal urls when they are as I have copied them directly from Airbnb calendars.

Advice welcome

Cheers

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Commenti

19 commenti

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M Adamopoulou

15 gennaio 2019 15:49
Hi!-Salacoco-Th and welcome to the forum.

Check this out and go step by step and you will succeed.

https://partnerhelp.booking.com/hc/en-gb/sections/202937585-Updating-your-availability-calendar-in-the-extranet

Have a nice day.
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Fred Sewell4

17 gennaio 2019 15:22
we use google calendar its independant and reliable
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Raymond

18 gennaio 2019 01:19
Thank you, Mme Adamopoulou for taking the time to help.

I am familiar with the instructions on importing / exporting calendars. The issue I requested help on is an unusual one. I have since heard from Booking.com. They say that there is nothing I can do about this......

Best
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Raymond

18 gennaio 2019 01:22
Thank you, Fred for your contribution. I use Google calendar too for my personal needs.

Are you saying I can use it to import other calendars - as a tool to avoid double bookings?

Cheers
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M Adamopoulou

18 gennaio 2019 08:19
Good morning Salacoco-Th sorry to hear about your struggles. Are you sure you are pasting the right url? I had similar problems and after of couple attempts I finally got it.
Hope you solve it...
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Thecrowesnestauckland

23 gennaio 2019 07:49
Hi Raymond, how did you get around your issue? I'm experiencing the same thing – very confusing, as I'm copying it directly from AirBNB.
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Raymond

23 gennaio 2019 08:26
Sorry to hear that Auckland. As I mentioned above, the Booking.com agent I reported this to told me that 'it's no one's fault and there's nothing anyone can do about it......." .

I have since followed up with Airbnb and they are looking into it. The Airbnb agent I spoke to thought it was unusual, tried various ways around it but got nowhere in the end. She referred the issue to their technical section (that was a couple of days ago) and I'm waiting to hear from them. I will update this post when I get an answer.

Best

Raymond
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Thecrowesnestauckland

23 gennaio 2019 08:38
I managed to find a way around it – I exported my AirBNB calendar to my Google Calendar, then imported that Google Calendar (syncing with AirBNB) into Booking.com.

It's worked, but I'm not sure how effective it'll be for syncing future bookings (seeing as it's now two steps, not one).

Please keep me updated!
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Nelle

27 gennaio 2019 07:31
I'm having the same problem. Can easily export Booking.com calendar to Airbnb, but when I want to import the Airbnb calendar link, I keep getting "this is not a valid iCal URL link". I'm on Mac and don't want to start a Google calendar to try bypass via yet another 3rd party.
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Raymond

27 gennaio 2019 08:51
I heard back from Airbnb recently. The technician said that their links work in Google calendar and that there is therefore nothing wrong with them, that the problem is with Booking.com. Back to square one. I will now put in another request for help with Booking.com
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M Adamopoulou

27 gennaio 2019 10:38
I have synchronized my calendars without any problem. You just have to copy paste the right URL link.
Hope you find it and have a nice day...
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Raymond

27 gennaio 2019 10:42
Thank you again for sharing your experiences. I am doing everything the 'help' notes say to do but again this afternoon, Booking.Com calendars will NOT accept Airbnb ones.

A nice day to you too
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Nelle

27 gennaio 2019 14:46

Modificato
Hi Raymond, I closed both Booking and Airbnb sites a few times and tried uploading the Airbnb iCal link many times and it finally uploaded. Good luck!
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Info

28 gennaio 2019 14:15
I am having the same issue. will try closing both and deleting cache. to see if I can get link to load
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M Adamopoulou

28 gennaio 2019 15:09
Nell great news...

Never stop trying, never stop believing. Never give up!!!
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Natalia

29 gennaio 2019 14:24
Hi guys! I am having the same issue and it is driving me nuts: exported Booking.com link into AirBnB no problem but cannot import AirBnB link into Booking.com. And I am not keen on playing with Google calendar as Booking.com should work, it is just not good at all when they say "no one can do anything about it", this is nonsense. If their iCal link is accepted by other platforms then why they do not accept links from others?! Clearly the bug is on Booking.com side. And they must fix it. I already had issue nce with double booking a few months ago because Booking.com did not update the calendar in time, it was very frustratiing for me and the customer. Then they manage to fix it and now saying "no one can do anyhting"?!

Reymond, how are you dping with this issue, any progress? I would appreciate update and advice if you got any new tips on how to fix it.

Regards,
Natalia
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Raymond

30 gennaio 2019 02:23
I've had no followup form Booking.com and have just sent them a reminder......... Will update you when I hear back from them.

Best to all

Raymond
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Raymond

31 gennaio 2019 00:58
Pleased to tell you that the problem has been fixed - at least at my end. I got in touch with Booking.com and received a message this morning saying that they had worked on it. I finally managed to import my Airbnb calendars and they seemed to sync when I tested them.

Best
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M Adamopoulou

31 gennaio 2019 11:56
Raymond great news today....

Thanks for your feedback and have a good day...