1. Community
2. Just joined Booking.com
3. How can I get refund from the guest for spoiled property?

Hi Unfortunately I don't think you can get any refund if you are not processing the payment yourself. You can contact or message your account manager (Click "inbox" ---> ""Bo...

1. Community
2. Guest payments & finances
3. No tick box in website

@Erikinvest  Regret that you might keep having this problem as clearly since 2015, Visa International clearly described the requirement of having tickbox and it needs to be ticked by guest. I attac...

1. Community
2. Guest payments & finances
3. No tick box in website

The GDPR (general data protection regulation) is new legislation that aims to give citizens more control over their personal data. It will impact existing businesses across the EU and even worldwid...

1. Community
2. Just joined Booking.com
3. channel manger recommendation

Hi This is another post that you might want to follow: https://partnerhelp.booking.com/hc/en-gb/community/posts/360002001227-Which-other-channels-are-you-using-to-promote-your-hotel-?page=1#communi...

1. Community
2. Just joined Booking.com
3. Two persons with two different email accounts get the information about a booking

Exranet is based on username and password so it does not go thru emails. Any of you can just open the extanet and fill out the necessary username and password. You can download app "Pulse"...

1. Community
2. Guest payments & finances
3. No tick box in website

@Leejard 101 Please put your contact details so I can contact you.  Cheers 

1. Community
2. Guest payments & finances
3. BOOKING,COM latest RIP OFF - DOUBLE COMMISSION !!!!!!!!!!!!!!!!!!!

@Stay  You need to modify the check out date of the guests once they checked out early. The button is on the right side of the booking of your customer on extranet as otherwise booking.com will cha...

1. Community
2. Guest payments & finances
3. BOOKING,COM latest RIP OFF - DOUBLE COMMISSION !!!!!!!!!!!!!!!!!!!

@David When you call BC, you ll be put under their relocation program so you'll be charged for new price difference in new location. And you need to make sure for those do not stay in your place, y...

1. Community
2. Guest payments & finances
3. No tick box in website

Booking.com rep just called few hours ago to gladly inform me that they have put the "I agree with .. " but still without tickbox that pax has to tick it. Visa International clearly menti...

1. Community
2. Boosting your property performance
3. Booking.com No Legality to Take Booking

Hi  I do not know if now if BDC has a tick box but when I wrote the post I did not find any tick box. Please print screen the tick box if you can find one. I am a regular customer of BDC as well an...