j
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How to connect with boking.com

How can anyone actually talk to someone at booking.com.   I have been looking for a 1/2 hour and have no way to actually speak to someone about a reservation toorrow, which I can't cancel because it's too late.  The only thing is that I ade the room saved with no beds/price and still someone managed to rent the room. 


Profile picture for the user m
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M Adamopoulou 5 years ago

If you have an urgent question, you can call the dedicated phone number* found in your extranet Inboxtab. Follow the voice prompts to get in touch with the right department.

For more general info you can contact one of our main lines for help.

Good luck....

n
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Nepean Reception 5 years ago

Hi,

I also have had great difficulty in contacting anyone and this happens time and time again. I have tried the numbers in inbox tab and for the main lines. They state that mail box is full or the other not available at this time. Could somebody from booking.com please make contact as i need to amend and refund a reservation for a guest.

Profile picture for the user x
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xavier 5 years ago

hi nepean

i am a booking.com vendor from south india

just throw a mail to the id mention in the extra net with in 48 hours they will send a mail in you extranet inbox with all refund details.

regard's

xavier