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SMART TVs

5

Reception

• 2018년 03월 26일 23:01

Hi,

 Has anyone put Smart TVs in their hotel and if so have they had any issues?

What Brand

Any alternatives

 I am hesitant as I was advised by a salesman that Netflix could be a problem if the guest didn't sign out that the next guest could access their account and could cause an issue. Also someone leaving browsing history. 

Any information would be appreciated.

 

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• 4

  고유 링크

  

  Samuel

  • 2018년 04월 10일 09:57

  We have apple tv devices in all rooms with an in-house (complimentary) Netflix account,

  we had a user sign in to their own account only once or twice 

• 5

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  Sonstbbs

  • 2018년 04월 11일 16:51

  I think a central system is better as you would have more control over it as Samuel mentioned. We offer free Wifi for guests and find that guests are happy to stream their own Netflix/Sky to their own devices if they have membership.

• 5

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  The Inn Keeper

  • 2018년 04월 12일 03:25
  • 편집된 시간

  We Put an LG smart TV in each room but the features are pointless as I also upgraded the Cable to a new system that has so many great easy features that no one uses the TV menu. 

  We have a site B&B account and request people not sign into their own. The cable has voice search, on demand and no Fox news as I don't want to pay for it with so many options of things to watch. 

  The TV has Netflix signed in, Youtube, and Plex Media server is set up... but no one uses them.

  My advice, get a bigger 4K tv with the money you'd save by not getting a smart TV. But don't get a cheap TV. 

• 1

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  Adisham Wije

  • 2018년 04월 13일 16:37

  adhishm village hoe haputale

• 0

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  Reservations

  • 2018년 04월 14일 23:31

  If you have a Netflix account for guests to use is it a commercial account or just one under the motel name?

  Thanks

• 3

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  Samuel

  • 2018년 04월 15일 00:17

  Hi, in our particular case we have a Netflix premium account (which allows you to stream to 4 devices at once) we setup Apt 1 Apt 2 Apt 3 Apt 4 as users in the Netflix menu and instruct each guest to use the user that corresponds with the room. we also use a few MAG254 Boxes with Papiao IPTV membership  (google it) for users who would rather flip through TV channels like they would do normally (with cable) 

• 4

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  monet208

  • 2018년 04월 15일 05:13

  Can see the value for apartments but as a small hotel we do not offer this as most stays are one night and more concerned about getting wifi

• 2

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  Craigmoniecottage

  • 2018년 04월 19일 00:32

  I installed LG Smart TV's last year in one of my properties and as they have been so successfull will be installing them into all of my properties over the next 12 months.  We live in a very rural area with exceptionally poor reception which meant we had to have digi boxes.  These have been a real pain as guest get confused with the different TV controls/settings etc.  whereas these LG Smart TV's offer so much more and are so easy to operate - even I can work them out and Guests love the Netflix and Internet facilities with them. Expensive - Yes - Worth the Money - Without a Doubt.

• 3

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  Info

  • 2018년 04월 19일 01:01

  We had to upgrade our televisions so went for a Samsung Smart in each room.  Guests seem to love them and it is one less thing we have to worry about in regards to negative comments (although in saying that I'm sure we will get a complaint about them being Samsung and not being able to accept their device for whatever reason).  The Smart TVs do allow guests to access music, internet, emails etc so that has to be a good thing.

• 0

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  pibomarco

  • 2018년 05월 02일 10:32
  • 편집된 시간

  I am planing to buy new smart TV's for my 4 bungalows that already have a netflix button on the remote control with a premium plan for Chalet 1, Chalet 2, Chalet 3 and Chalet Superior. The accounts will be automaticly logged in when they will access NETFLIX via TV directly. 
  In case if data would be stolen etc.. Netflix has a fast and quick support it would be easily to retain account back in a moment. I don't beleive this would happen though. 

• 1

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  Aspen-lodge-motel

  • 2018년 05월 03일 06:21

  Interesting reading these. Rural NZ. We are concerned coming into winter months forking out  a large sky bill every month as well as lease on  tvs. We were looking to upgrade TVs to smart tvs with built in freeview add in a chromecast and dump SKY.

   thoughts?

• 1

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  Njabulo

  • 2018년 05월 03일 06:25

  We do not have smart TVs but have satellite tv decoders with a lot of channels. I think it is a bit tricky using an establishment's Netflix account. Also you could be opening up your establishment to security vulnerabilities with a smart tv running android software

• 2

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  Stefdraper

  • 2018년 05월 03일 06:36

  Hi
  We have smart tv's and we have also pit Amazon fire stick in other tv's. We have a dedicated Netflix account so guests can watch films etc and pin Locked our Amazon prime account so they can watch films but not order any.

• 0

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  Boschdal

  • 2018년 05월 03일 06:51

  I have not think about it before this discussion. We do have smart TV in the room but use as normal Tv.

• 1

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  Reservations

  • 2018년 05월 03일 07:52

  We have put smart TV's into the rooms and have problems with the guest using them. "too complicated" For the savvy user they log onto e-mail and their own Netflix account. no problem.

   

• 0

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  Apartment Jolie

  • 2018년 05월 03일 13:04
  • 편집된 시간

  Have a question...

   

  I have Smart TV and have an option to use Netflix but i dont have netflix account...

   I have in one hand (have netflix) and in the other  i dont have (no netflix account)...

  Let me say, I am NETFLIX ready...

  So, can I click on option in my room description that I have Streaming service (such as Netflix) or not...

   

  THANKS TO ALL :-)

   Krešo

• 1

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  Roly

  • 2018년 05월 03일 13:05

  I've got one but I don't think many people realise it is, performance is very dependant on how good your WiFi is. An option is to add a ChromeCast to existing TVs or better still hire one out to Guests (non-commission-able extra).

• 0

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  Michael Hayes

  • 2018년 05월 03일 13:33

  Not so sure it's necessary. We have cable and many channels and that seems sufficient.

• 0

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  pibomarco

  • 2018년 05월 03일 13:53

  Jolie, I think not, well better not as a prevention, because some guests will be dissapointed who will think they can watch netflix. :) 

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  Yves Ducommun

  • 2018년 05월 03일 14:13

  Hi,

  I've just learnt from a guest that a good option is as follows:

  • get a strong wifi connection with a good coverage,
  • then buy Google Chrome cast streaming media player. Between 20-75USD depending on the type,

  The good thing is you don't need a smart TV, as long as it has a USB port. It's easy to set-up and since it's rather small, either you secure it to your TV and you make it available at reception against a deposit, to avoid any mishaps...

  Hope this helps.

  Best regards / Yves

• 1

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  Innkeeper

  • 2018년 05월 03일 14:40
  • 편집된 시간

  We installed internet (google cast) tv's into the cabins three years ago. Eighty percent of my guests love it, mostly elderly guests have trouble figuring out how to connect to the tv's through their mobile devices. Often Tv's in 'other' cabins are activated for it seems to be difficult to follow the directions we provided.

• 1

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  Cbsuper8

  • 2018년 05월 03일 17:05

  I wouldn't recommend it unless you have enough bandwidth for all customers and a hardy router/WiFi setup with several repeaters during the busy times of the year. Imagine what can happen if even half of the guests are each consuming a 3 mb stream. Your guests would be complaining of slow or non-existent access. Those who bring their game systems would also see horrendous ping(the amount of time it takes for data to be sent and received) time. Most ISPs, unless you live in a major city, don't offer more than around 100mbps connections and even that can't be depended on. Customers who really need access to streaming content will be streaming anyway on their own PC and other video/media devices. Our hotel does have a few TVs that have streaming capability since this is becoming a common feature in newer units, but we don't advertise this to the customers.

• 0

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  Leina'ala

  • 2018년 05월 03일 17:20

  We're a small 25 rooms hotel located in a mountain resort town. Although the idea sounds appealing as an added amenity most of our guests spend time outdoors and are satisfied with regular cable. 

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  Info

  • 2018년 05월 03일 21:51

  We have smart TVs in some of our holiday houses and would recommend, especially for winter guests.

• 0

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  Bryan

  • 2018년 05월 04일 01:34

  Our internet connection is very slow and expensive, so whilst we would love to have this available, sadly no.

  We offer glorious ocean views instead, just lucky we are on The Great Ocean Road.

  :)

   

• 0

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  Ballarat Eureka Lodge

  • 2018년 05월 04일 05:20

  We have TCL smart TVs, which has a Netflix Button. Having a direct button is very important!

  We have cable connected and tried 4 Netflix screens using at the same time would not slow down on NBN high boost plan.

   

  BTW we charge $5 per stay for Netflix to new customers for now.

• 0

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  Torrdarach

  • 2018년 05월 04일 06:34

  We are lucky that we live in the Scottish Highlands and we do not have a good enough Wi-Fi to have all of these wonderful technical TVs. We have the standard 7 channels to watch. I am considering taking the TVs out of the rooms and having nothing at all! Any comments?

• 0

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  Ballarat Eureka Lodge

  • 2018년 05월 04일 06:39

  @Torrdarach

  You are lucky, guests coming for your views not for watching TVs. We here have lots windy/raining days and tradies after work to watch TVs.

• 0

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  Boschdal

  • 2018년 05월 04일 06:47

  If your guests are fine with this. I know if I go abroad I never touch the tv's. I can do that at home.

• 0

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  Boschdal

  • 2018년 05월 04일 06:48

  If your guests are fine with this. I know if I go abroad I never touch the tv's. I can do that at home.

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