r
1

Wrong check in information sent to guests

A guest recently phoned me when she was trying to get access to the property- she said that she had been sent information about checking in and she had been given a code for the door , the reason she called was because the code wasn't working.  She told me the code she had been given- this was an old code which is no longer in use.  I cant find the section on the website where I can update the code so that this wrong code is not being sent to people?


b
11
BrookAve 4 years ago

 

Hi

 

Extranet > policies > key collection section