General Manager at S Chalet Islamabad, Pakistan. A small but elegant boutique hotel setup in the heart of the capital of Pakistan. Wonderful place
I think we can not cancel the room reservation without guest permission. However, if we are lucky in contacting the guest and he refuses to stay at the property then we can definitely cancel the ro...
I would like to share one of my bitter experiences with the guests (Sorry to say). It happened because they were very much satisfied with all our services and rooms etc but when they posted their r...
going beyond our guest's needs is something extraordinary. I think which you have mentioned already is done by almost everyone on this forum. We all the hoteliers and we all offer our best rooms to...
Booking.com always alsks me to promote my breakfast, whereas i am offering a wonderful buffet at my restaurant in the morning. I hope saying that is not about enhancing the breakfast type or dishes.