• Sharonpowney님이 에 댓글을 입력함

    Totally agree with you. I specifically put B&B into my heading so they know what to expect. Especially that there is no kitchen for them to use. But it is a Homestay, which is only in the detai...

  • Sharonpowney님이 에 댓글을 입력함

    My Spanish isn't good but this does look like a query on a specific reservation, in which case you would be better to email the Help team at booking.com. This Forum is for hotel owners/managers to ...

  • Sharonpowney님이 에 댓글을 입력함

    You need to contact the Help team at booking.com to find the answer to this.

  • Sharonpowney님이 에 댓글을 입력함

    Agree with above, you must mark as a 'no show' so that booking.com does not charge you. I must say it was a shock to me when my first guest simply did not show up.  I didn't realise people would be...

  • Sharonpowney님이 에 댓글을 입력함

    Contact the Help team at booking.com.  There is probably a mistake in the system and they will be able to let you know.

  • Sharonpowney님이 에 댓글을 입력함

    Contact the Help team at booking.com and ask them to try and make contact. Alternatively try and call or text the phone number provided by the customer. Also its helpful if you can do some research...

  • Sharonpowney님이 에 댓글을 입력함

    This is a Forum for discussions between business owners/managers.  You need to contact the Help team at booking.com to be able to resolve this problem. One thing I try and do if I have the same pro...

  • Sharonpowney님이 에 댓글을 입력함

    This is a Forum for discussions with other business owners.  You need to contact the Help desk at Booking.com to be able to make this change.

  • Sharonpowney님이 에 댓글을 입력함

    I totally understand as its not very clear.  It could be quite an innocent question as the Visa applicant needs to confirm where they are staying.  But so much fraud around.  I would ask for clarif...

  • Sharonpowney님이 에 댓글을 입력함

    There are quite a lot of options on the calendar that you can't see unless you ask the Help team at booking.com.  Drop them an email and they will sort it out for you, plus set up what you need.