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IS ANYONE ELSE WORRIED ABOUT NO COMMUNICATION FROM BOOKING.COM RE LATE PAYMENT

WORRIED, CONCERNED AND WITH A FULL HOTEL FOR BANK HOLIDAY WEEKEND COMING UP, WILL WE GET PAID IN JUNE??

ANYONE HAD LATE PAYMENT MONEY RECEIVED?


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Wilson Al 4 years ago

I have just received this. gives me some reassurance


Dear Partner,

Due to a temporary technical issue, there was unfortunately a delay in this month’s Payments by Booking.com payout for your property. Our teams have been working diligently on a fix and we are happy to report that the issue has now been fully resolved. The delayed payout for your property was processed today and has been successfully sent to your bank account.

We apologise for this delay and the potential impact for you and your business. We also appreciate your patience with us as we sought to resolve this matter as quickly as possible. As part of our ongoing efforts to enhance the products and services we provide, we are running a full evaluation to prevent something similar occurring in the future.

We greatly value your partnership and as always, should you have any questions, you can reach us 24/7 via your extranet inbox.

Kind regards,
The Booking.com Team
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Captainsquarters21 4 years ago

BUT I HAVE NOT RECEIVED THIS SO I AM CONCERNED AS TO WHETHER I WILL BE PAID,

I DON'T FEEL LIKE I AM IMPORTANT ENOUGH TO BE ACKNOWLEDGED.