In addition, my real concern was that if the client posts a low score but is too much of a coward to leave a comment, I cannot reply. This is very unfair.
Thank you David. I was very upset that booking.com did not act, considering after some investigation I found out that the clients had spoken with them prior to the arrival date expressing concern...
After 3 consequent scores of 10, my property was given a 4 without comment. When I emailed the client for an explanation he explained it was because I was English and he would not have rented the p...