I think the posting is entirely valid. To charge a commission on cleaning fees just doesn't seem right. If BDC continues this policy, they should explain their rationale. (On the other hand, I don't like the inclusion of cleaning fees anyway.) Charge guests what you will, cleaning is your responsibility, not theirs. In some countries, hosts put a very low base rate, the when you go to their site you see an enormous additional cleaning fee. In my opinion, this is unethical.
Pibomarco, you have slammed the door on this host. Perhaps it is not possible, but it is a legitimate concern. BDC must be open to listening to their hosts and, whenever possible, making changes. That's the way a good company is run.
You have received excellent advice from pibomarco. I had a similar problem, but not so severe, before and switched to Payments by BDC online. Love it. You should consider this option.
This has been a problem for us, as well. Seems BDC should make the procedure much simpler. Crack the whip on the techy staff and make it simple and efficient.
Seems to me the easy way is to pay for it. (I don't like this aspect) by agreeing to pay a higher commission through inclusion in the genius program or another promotional program. BDC should list according to rankings (which guests can do) and also cancellation rates.) My opinion.
For many years we had a moderate cancellation polity. Lately, we switched to a non-refundable policy. I believe our number of bookings has decline slightly, but it's very nice not being concerned if folks don't show up. (I don't really understand the G-discount matter either. BDC should explain that better.)
BDC should make business cards for their hosts. Sell them cheap. Hosts can hand them out to potential guests.
I think the posting is entirely valid. To charge a commission on cleaning fees just doesn't seem right. If BDC continues this policy, they should explain their rationale. (On the other hand, I don't like the inclusion of cleaning fees anyway.) Charge guests what you will, cleaning is your responsibility, not theirs. In some countries, hosts put a very low base rate, the when you go to their site you see an enormous additional cleaning fee. In my opinion, this is unethical.
Pibomarco, you have slammed the door on this host. Perhaps it is not possible, but it is a legitimate concern. BDC must be open to listening to their hosts and, whenever possible, making changes. That's the way a good company is run.
You have received excellent advice from pibomarco. I had a similar problem, but not so severe, before and switched to Payments by BDC online. Love it. You should consider this option.
This is a great question. Contacting Google Maps, and getting them to make things right, is a genuine challenge. Good luck.
This has been a problem for us, as well. Seems BDC should make the procedure much simpler. Crack the whip on the techy staff and make it simple and efficient.
Seems to me the easy way is to pay for it. (I don't like this aspect) by agreeing to pay a higher commission through inclusion in the genius program or another promotional program. BDC should list according to rankings (which guests can do) and also cancellation rates.) My opinion.
For many years we had a moderate cancellation polity. Lately, we switched to a non-refundable policy. I believe our number of bookings has decline slightly, but it's very nice not being concerned if folks don't show up. (I don't really understand the G-discount matter either. BDC should explain that better.)