Thanks for the feedback. We also use another booking company and have never had a problem. You suggest letting Booking.com charge the guests’ credit card. I assume they reimburse you. Can you tell me how that works? We do not take credit cards at our B and B. Can you suggest how we can tighten up our policies? And, finally, have you ever actually spoken to someone from Booking.com? You have been very helpful Thanks.
Thanks for the feedback. We also use another booking company and have never had a problem. You suggest letting Booking.com charge the guests’ credit card. I assume they reimburse you. Can you tell me how that works? We do not take credit cards at our B and B. Can you suggest how we can tighten up our policies? And, finally, have you ever actually spoken to someone from Booking.com? You have been very helpful Thanks.