• Sharonpowney dodał(a) komentarz

    Totally agree with you. I specifically put B&B into my heading so they know what to expect. Especially that there is no kitchen for them to use. But it is a Homestay, which is only in the detai...

  • Sharonpowney dodał(a) komentarz

    My Spanish isn't good but this does look like a query on a specific reservation, in which case you would be better to email the Help team at booking.com. This Forum is for hotel owners/managers to ...

  • Sharonpowney dodał(a) komentarz

    You need to contact the Help team at booking.com to find the answer to this.

  • Sharonpowney dodał(a) komentarz

    Agree with above, you must mark as a 'no show' so that booking.com does not charge you. I must say it was a shock to me when my first guest simply did not show up.  I didn't realise people would be...

  • Sharonpowney dodał(a) komentarz

    Contact the Help team at booking.com.  There is probably a mistake in the system and they will be able to let you know.

  • Sharonpowney dodał(a) komentarz

    Contact the Help team at booking.com and ask them to try and make contact. Alternatively try and call or text the phone number provided by the customer. Also its helpful if you can do some research...

  • Sharonpowney dodał(a) komentarz

    This is a Forum for discussions between business owners/managers.  You need to contact the Help team at booking.com to be able to resolve this problem. One thing I try and do if I have the same pro...

  • Sharonpowney dodał(a) komentarz

    This is a Forum for discussions with other business owners.  You need to contact the Help desk at Booking.com to be able to make this change.

  • Sharonpowney dodał(a) komentarz

    I totally understand as its not very clear.  It could be quite an innocent question as the Visa applicant needs to confirm where they are staying.  But so much fraud around.  I would ask for clarif...

  • Sharonpowney dodał(a) komentarz

    There are quite a lot of options on the calendar that you can't see unless you ask the Help team at booking.com.  Drop them an email and they will sort it out for you, plus set up what you need.