Promotion dates show up as closed rooms.

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  • Avatar
    Leandri Klopper

    Hi Caroline,

    Oh boy, every time I read a post like this I feel so powerless. I never know how to troubleshoot this. Did you wait a while before you checked if the promotional rates are showing? Sometimes it takes a few mintues for the promotion to be updated on the Booking.com website. 

    If it's a technical error like this then I suggest you phone a friend at Booking.com to hear if there is something wrong with the system or if it's a setting that you need to fix on your side. 

    Best of luck

  • Avatar
    Futureperfecthouses

    Hello Leandri,

     

    I did wait a while before posting my comment. Just checked again now and phew! It came through with the correct price advertised and the rooms in green.

    Thanks for your post.

    Caroline

     

  • Avatar
    Leandri Klopper

    Hi Caroline!

    I'm so stoked to hear that! Thanks for letting us know. :-)

    (I'm also very relieved considering I wouldn't have known what to suggest next hehe)

    Happy Bookings!

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