Verifying my new property

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    Leandri Klopper

    Hey Mircea Muntean,

    Sorry to hear about your struggles. 

    Having listed 5 (and having one in the verification process now), I can understand your frustration 100%. It's a lengthy process. As I can't be at 6 places at the same time, I had all properties verified without the code. Most of them were verified via the Video Call.

    This is normally done by your Account Manager. If you go into your extranet, Inbox, scroll down and look to the right. His/Her name and contact details should be there. If it's not there on any of your properties, then you just phone into and ask who the Account Manager is for the Area in which your property is located. This should grant you a name. That person is Responsible for getting your property open and bookable.

    The Account Managers (normally amazingly energetic and knowledgeable people) are generally super busy as they sometimes go and visit the properties themselves to verify it. But trust me, once you get a hold of yours, your troubles will be over. 

    Hope this helps, if not I can direct you to the button on the "I did not get my code" hyperlink. You can request the alternative method again even though it has already happened.

    Keep well!

    (Sorry for the long essay, but I must say I have the best account manager on my properties)

  • Avatar
    M Adamopoulou

    And you are the best student ever Leandri. Thanks to your essay we are informed of many interesting matters. Please keep on writing. Your knowledge is so helpful.
    Have a good day.

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