Hi everyone, I just came across this post whilst trying to find out what the criteria is for the guests scoring the location, they're almost scoring themselves as they choose the location. I'm getting lots of 10's but often get a 7.5 for location, as you say above there's not much we can do as hosts which is really frustrating when our overall score is damaged because of it. I like Sue's idea, I'd almost be able to reach a near perfect score ... maybe Booking.com use it to water things down.
You are not alone.
Ah yes, the heat, that could be why I have six categories all at 10/10 with an overall of 8/10. This system is truly awful.
Hi everyone, I just came across this post whilst trying to find out what the criteria is for the guests scoring the location, they're almost scoring themselves as they choose the location. I'm getting lots of 10's but often get a 7.5 for location, as you say above there's not much we can do as hosts which is really frustrating when our overall score is damaged because of it. I like Sue's idea, I'd almost be able to reach a near perfect score ... maybe Booking.com use it to water things down.