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Just out of interest - how many sheets, covers and towels do you have to replace on an annual basis.
We do have 7 rooms = 17 beds - supplied with 100 % cotton linen - color white.
During and after every season I have to replace about 40 % of my linen mostly due to stains that are not coming out.
Does this sound a normal amount. What are your experiences?
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This sounds a very heavy wastage rate to me LRG - I generally only replace stuff when it starts to get "thin" or perhaps the odd towel or piece of bedding... what on earth are these stains??
One piece of advice - get a 5 litre carton of liquid carpet cleaner form your local supplier - put a good cup full in half a bucket of hot water, insert stained item and leave to soak for about 48 hours; then put in the washing machine on a hot wash 40+
I find 99% of stains then disappear or are sufficiently reduced to continue using the item.
We have 4 rooms with 3 sets of linen. towels and such for each room.
In the 1 and half year that we are in function, we thrown away 2 bed sheets, 2 towels and 1 small towel (towels got ripped to pieces in a bad washing machine).
Regarding stains, yeah, that's one of the worst things to deal with, takes so much time to whiten them all. We use industrial grade whitener liquid, but some stain cannot be removed.
I'm going to try the carpet cleaner suggestion, just need a small quantity to test it.
Cheers,
Zsolt - www.thuild.com
We have not yet had to replace any linen ( still in first year of operation) but are trying to prevent the stain problem by offering free personal and cleaning products. E.g. makeup removers in the bathroom and small bottles of detergent or cleaner a guest might use after an accident.
If all else fails you may have to demand a security deposit.
Ah LRG I'm afraid I have no real experience with sun tan lotions - not used too often in Yorkshire - but since the carpet cleaner trick has worked with various ladies make-up's and things like red wine; it may work with sun tan lotion... experiment and see - a really stubborn stain may need a couple of stays in the carpet cleaner bucket + washing!
This is my first year of operation and everything thankfully has gone very smoothly. Even some of my guests had a long stay in my Studio they didn’t leave a mess. Only a lady stained my sheets with blood but I soaked them in cold water before washing and the blood stain disappeared. I will certainly replace my linen as soon as they are worn out. Graham-Fisher the carpet cleaner is a very good idea. Thanks for your tip.
30 years experience (almost) M Adamopoulou ....
Regarding replacements - it is worthwhile signing up with a few bed linen suppliers just so that you can keep an eye out for special offers/"end of line" deals. The linen has to be replaced, but replacing a few months early if a good price is offered also makes good sense....
I can suggest a few in the UK if anyone is interested - not necessarily the cheapest; but ones that I believe offer better quality.
We have been operating our 20 room motel for 14 years, do our own in house laundry with industrial machines & dryers. We rotate 3 change quantities for our rooms (1 on beds, 1 in wash, 1 in readiness ). Also 2 complete changes in dry storage, this includes coloured 3rd sheets & throws. Big money invested but I buy when items are on special usually from one reliable source. We have many hospitality suppliers plying us with emails to buy from them. Yes many times it was cheaper/easier to discard an item than spend time & money trying to salvage it from stains/marks ect. We average 65+ % occupancy and spend approximately $4,500.oo Australian dollars a year on linen/pillows/blankets ect. Sheets & pillow cases do get thin as the fibres break down from use & laundering.
Graham’s nice to meet someone else in England here......hello !
I used to leave more towels than necessary but now just two and a flannel otherwise they use the lot.
thanks for the tip re carpet cleaner I have a gorgeous bathroom rug that has a coffee coloured stain I can’t remove I will try that.
i do also buy sheets from the clearance part of a well known store as the quality is great.
Sara take a look at the clearance section of www.justlinen.co.uk or www.soakandsleep.com the former have the brands and the latter just good value linen IMHO.
Towels etc www.visionsupportservices.com/shop/ - Renoir towels are excellent, but I have not tried their bedding...
Graham’s nice to meet someone else in England here......hello !
I used to leave more towels than necessary but now just two and a flannel otherwise they use the lot.
thanks for the tip re carpet cleaner I have a gorgeous bathroom rug that has a coffee coloured stain I can’t remove I will try that.
i do also buy sheets from the clearance part of a well known store as the quality is great.
Sorry it flipped again
Thanks Graham’s does anyone know where I can buy a small amount of carpet cleaner?????as I have no carpets but sounds great for stains
i didn’t know we could mention shops on here but I buy sheets at TKMax because really fabulous quality stuff is not only 60 per cent off it’s also often on the clearance shelf and lasts so long while having that quality look and feel
how many people here buy those memory pillows for guests?????
Sara - I think you will find most supermarkets stock smaller bottles of carpet cleaner - certainly Tesco do... but once you find out how many uses it has, you'll be buying the larger containers ;>))
Only possible problem being that I find the larger "commercial" carpet cleaners work better than some of the supermarket offerings.
Well I'm sure there will be differing opinions on this, but here we say the maximum use for a set of bed linen is 5 nights, any longer than that and we change the bedding roughly mid-way through the stay - so for a seven night stay perhaps change after four nights.
If the stay was longer, change every five nights.
I admire your optimism M Adamopoulo - thinking guests will do anything for themselves, particularly if they are on holiday.
I prefer to do the job myself and control the bed linen to suit my washing timetable, rather than have guests affect that as well... also helps improve reviews if you do it for them IMHO.
Graham-Fisher For me it works great. I never interfere. Once my guests check in I don’t get in the Studio unless guests ask me for. So far my reviews are great and guests mention that host is very friendly and discreet. Even though I leave extra towels most guests don’t use them and also have mentioned it in reviews. “So many towels”. Have a nice weekend.
Bleach does not work on red wine and fixes rust stains. Oxalic acid removes these and without damaging the material. It'll get rid of product stains in many cases, too. You can buy propriety brands with oxalic acid as the active ingredient (Stain devils) or just buy a container of the pure crystals and mix it yourself. That's what I use.
Napisan works a treat- one cupful in every wash as well as regular soap powder-gets rid of most stains and keeps the linen white. Severe stains come out if soaked first-rarely have a stain that hasn't come out.
We find buying linen with a small percentage of polyester is better and longer lasting that pure cotton.Easier to dry and needs less ironing. Still feels like cotton if you get the right mix.
Also I buy spares whenever there are sales on so keep a few ready but don't need to replace items very often.
We do replace pillows regularly (despite always using pillow protectors) but again buy them up when sales are on and get medium price ones. Better to replace with fresh pillows more often than buy the most expensive ones and keep them for too long.
Supplying 2 guests with indoor sandals, 2 x 2 I.e 4 bathroom towels,2 x 2 hand towels,2 x 2 face cloths, an extra set of bed linen and an extra bathroom mat is a must when the booking is for more than 3 days.
The small face cloths might get smudged by makeup.. but are inexpensive.
The extra items of bedlinen are never unused, and supplying guests with good quality and clean items is a must.
The Svane (Ekornes) upper mattresses are resilient against soiling, their covers can be unzipped and washed at 60 Celcius.
We purchase only good quality cotton bed linen, everything gets washed at 60 Celcius, and we accept the wear and tear expenses that come with the traffic. 97% of our high season capacity is sold by April
When I started to read your topic I was quite afraid but when you said about sun protection lotions stains i started to breath as we are in the montain area in Spain. Even if some customer may use it when they go skiing or doing the Camino de Santiago in summer so far we did not face this kind of issues (more beach use maybe and with the whole body). Are you sure that the yellow stains are from sun protection and not just prespiration. On our side we also use 100% cotton (with color most of it from Devota & Lomba design). I also have to say that we do have 100 night / year / unit and work with 2 sets (1 on bed, 1 on ready/standby or washing) and after 2 year all of them are perfect. We got coffee, pie, blood ... stains and everything was remove with a stain remover if require or just with cold water by using a Samsung washing machine with eco bubble technology. I also have to say that the water quality is important and you may need more or less powder link to it. In our case we are lucky and the water is soft and require less powder and you get better results. I also have to say that for the towels we selected the color gray as you will not see too much the stains and is a modern color and make something different from white.
It also important to say that we change beds sheets after 3 to 4 nights for the same guest stay but average stay is 1.5 - 1.8 nights.
Hope some of my feedbacks can help.
We are Motel with 16 rooms, 34 bed count. We are replacing linens probably about on a general basis 3 - 4 months. Towels, wash cloths, hand towels often. We replace the linens when they get thin or anything that has blood as well as hard to treat stains that will not come out.
I have stopped using fabric softener on the sheets, only the towels. I noticed that the linens were getting thin more often. So decided to stop using the softener to see if that would help... it does. Unless they're brand new sheets I then use softener once then just use detergent and bleach. Dryer sheets in the dryer for the static cling.
If a guest is here for a week, we change their sheets on the 3rd day, unless soiled sooner. Towels are exchanged daily, unless the guest asks us not to be disturbed.
We had a guest, that just left after extending her stay for a lengthy time. She was In our new 1 bedroom suite, She decided to use the spray tan and did it in the suite !! We have white satin Top Covers... everything is white. So she thought it was OK to lay on the bed with all the WHITE while it was still wet !!! This was our first time a guest used spray tan in the rooms, so mind you removing the spray tanning from the walls, floors, towels, and the linens was very tuff. The white satin Top Covers, we can bleach nor treat them. It was very hard to get rid of that. I had to tell her she could not spray tan in the room. We had to put an older bedspread in the room while she continued to stay. The Top Covers are not inexpensive and we cannot just replace just 1, we would have to buy a certain amount. So if I could not of gotten that stain out I may have had to charge her for damages. As for the make up, I am presently soaking 3 towels, a hand towel and wash cloth. Hoping it comes out... usually it does, but this time its a lot and very stubborn.
I did notice the carpet cleaner does work wonders especially on towels (except for the above situation). I thought I was the only one that did that, lol.
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