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Lousy Invoices

I wonder if I am the only person who is frustrated by Booking's invoice system.

It seems it completely lacks checks and balances.

Payments are not credited in a timely fashion

Customer No Show and Cancellation credits are not automatically deducted from the balance.

We have to subtract them from the invoice ourselves and then go through a pain just to

"pay other amount:"

Has anyone received an end of year invoice with all payments made and monies received?

Anyone get a 1099?

I have found booking double charging me on several  occasions.

Anyone else?

Shay


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Anthea 5 years ago

Hi Shay, I don't seem to be having any issues with my invoices. I receive them about two days after my guests arrive and they all seem to be in order. I pay promptly but this is my first year with Booking.com so I don't have an end of year statement.