Has anybody else received a Guest Review Award with the wrong score?
We had a score of 8,7 awarded but our score since August/September of 2018 has remained at 8,8 and still is as I write this. It is demoralizing to receive the wrong score, as we have grown our score from 8,0 to 8,3 then 8,7 over a three year period since taking over the B&B. So we were really looking forward to getting our 2018 reward so that we could proudly display it in our property.
Now we are sitting here with the same award score which doesn't mirror our BDC score!
I have written to BDC, but as there isn't a specific subject header for partner support I doubt it will get answered. They only seem to answer emails that are easy ones to deal with.