You can contact the help team by logging into your Extranet of BDC and then look for Inbox at the top. Within that tab you will find space to put your request. You can also try to ring the help team in your own country.
I am on Airbnb (only good for high season) and have been with Booking.Com for 6 months. I was getting up to 3 - 4 bookings a day but that is now majorly
Hi Fleur
You can contact the help team by logging into your Extranet of BDC and then look for Inbox at the top. Within that tab you will find space to put your request. You can also try to ring the help team in your own country.
Hope this helps,
Greetings
Aaltje B.
Try it via your computer, not via cellphone.