• LouiseMHS a comentat,

    Sonia, I have similar things happen. I email new bookings immediately with info that is often overlooked or assumed by guests. I especially add info re stairs, as four out of our 8 huts have numero...

  • LouiseMHS a comentat,

    I did not know they did visits to properties. I am very interested in feedback too. Thanks in advance.  

  • LouiseMHS a comentat,

    Yes. I struggled with this then realised that the double commission was paid back over the next few payments. I was quite distressing. i spent a lot of hours trying to work it all out. I feel that ...

  • LouiseMHS a comentat,

    I have not had this problem. I go to the 'Inbox' tab on the Dashboard, click once to reveal 2 drop-down tabs. One is 'Guest messages' and the other 'Booking.com messages'. Clicking on 'Guest messag...

  • LouiseMHS a comentat,

    This could be done via the 'Minimum advance reservation' function. On home page click on Rates & Availability tab, then select Calendar. On the left hand side click on the room type then choose...

  • LouiseMHS a comentat,

    Hello. When I get notification of an amendment or adjustment of a booking, (by email or Pulse), I open the booking via the extranet and click on the text box above the booking. This has a descripti...

  • LouiseMHS a comentat,

    I have had many of these however since I opted for the system where Booking.com takes the payment and sends to to me monthly this has not occurred. (Maybe a coincidence though???). I do still get l...

  • LouiseMHS a comentat,

    Hi, There maybe other ways but I do this via the 'Minimum advance reservation' tab on the drop down list on the Calendar, under Rates & Availability tab. You can make changes for long or short ...

  • LouiseMHS a comentat,

    Hi, There maybe other ways but  I do this via the 'Minimum advance reservation' tab on the drop down list on the Calendar, under Rates & Availability tab. You can make changes for long or short...

  • LouiseMHS a comentat,

    Great idea. I do find the Cancellation emails to be very helpful and the notification via Pulse however it would also be great to see these on the Home Page.