Risk-Free Reservation program

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    M Adamopoulou

    I am also part of  Risk-Free Reservation program.  I have had 2 cancellations for reservations in August.  

    Hope some partner can enlighten us in this matter..

    Thanks Nikolas for posting...

     

  • Avatar
    M Adamopoulou

    Nikolas,

    In searching I found this.

    Which rates are Risk-Free Reservations applicable to?

    • This is only applicable to a selected group of semi-flexible and non-refundable rooms and rates.
    • Only single-night reservations are eligible. If your property has a minimum length of stay of more than one night, you won't be able to join the programme for the moment.
    • We guarantee you’ll get paid – but the payment may take longer to arrive in your account than normal non-refundable rates.

    Although my property has a minimum length of stay 2 days is eligible for Risk-Free Reservations???

    I think I will send a message request to booking.com to give me explanations...

  • Avatar
    Nikolas Archanco

    Thank you very much M Adamopoulou. I sent the question to Bdc anyway, it is not clear for me and I would like to understand the criteria with examples of my cancelled bookings..

  • Avatar
    M Adamopoulou

    Nikolas, I called yesterday my local BDC office and they explained to me that only if  in your Reservations details is a remark that reservation is Risk-free you are entitled to the benefits of Risk-free reservations. That  refers mainly to your non-refundable rates.

    Above all Risk-free Reservations are only eligible for single-night reservations. 

    Please give us your feedback... and have a good day...

     

     

  • Avatar
    Nikolas Archanco

    Sorry M Adamopoulou, but I am still waiting a reply from Bdc....

  • Avatar
    M Adamopoulou

    Don’t worry. I know that it takes time. I prefer to call most of the times.
    Wish you well...

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