1. Сообщество
2. Growing the Partner Forum
3. Show and Tell: Cancellation policies. What’s yours?

The interesting thing is that Expedia this month passed booking.com as our main channel with 1/10th of the cancellations at the same price, same rate, same everything.... Booking.com has been smash...

1. Сообщество
2. Growing the Partner Forum
3. Show and Tell: Cancellation policies. What’s yours?

I have just emailed a report of our cancellations to Booking.com from 1st December after another 2 bookings cancelled last night. One is inside our no refund policy and the other is 6 days outside ...

1. Сообщество
2. Growing the Partner Forum
3. Show and Tell: Cancellation policies. What’s yours?

It might be interesting to know the type or accommodation people are selling here as we have a few properties ranging from Homestay for 1 - 2 guests up to 3 bedroom apartments sleeping 8. We have m...

1. Сообщество
2. Growing the Partner Forum
3. Show and Tell: Cancellation policies. What’s yours?

Pretty sure option 2 exists.... I get virtual cards from Booking.com and Expedia?! But not very often from Booking.com - could be one of the channels they post your hotel to such as Ctrip or Agoda?...

1. Сообщество
2. Growing the Partner Forum
3. Show and Tell: Cancellation policies. What’s yours?

Our 50% cancellation rates for November have just pushed us to change our cancellation policy to 30% deposit, and the balance charged 10 days before (you can't set that is Booking.com) so on B.com ...

1. Сообщество
2. Growing the Partner Forum
3. Show and Tell: Cancellation policies. What’s yours?

Booking.com is partly to blame for high cancellation rates as they advertise "most rooms offer free cancellation" - that is a stupid policy as the guest holds your accommodation for a cou...