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    Leandri Klopper

    Hi there,

    Thanks for sharing!

    It's always good adding extra things to ensure comfort and going above and beyond for guests with certain interests. 

    What I think would be a good idea is to have a tick box where a guest can select the facilities (of your property) that they are very keen on/very excited for. That way, if it's broken/damaged, the owner has the opportunity to let the guest know or even fix the broken facility. Our properties are huge and offer many facilities, so sometimes just quickly fixing something can take quite a while. 

    Not sure if you're experiencing the same? The last thing one wants is to have a guest show up really excited for something and be disappointed to find it's not currently available. 

    Kind regards.

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