• Ayu แสดงข้อคิดเห็น

    We built good communication with guests and we always make sure we do know their arrival flight so we can estimate their arrival time in our property, Texting, emailing or calling them just to make...

  • Ayu แสดงข้อคิดเห็น

    Hi, Our policy is showing at booking.com confirmation voucher. I guess guests should understand and know the policy before they book.  Thank you. Will try to call booking.com market manager regards...

  • Ayu สร้างโพสต์

    Cancellations

    Well, we didn't have any facility in our property to take any payment from guests credit card yet. So we have to ask guests deposit as guarantee their booking, to reduce the cancellation booking in...

  • Ayu แสดงข้อคิดเห็น

    Hi,   Just joining this conversation. We did had that experience long time ago, but very good now. Before we got their arrival time in Airport, we will keep sending them emails or contact them thr...