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AnnabelleS

I have been in hospitality for eighteen years, and run a 5 bedroom B&B in Tasmania, Australia.

  • AnnabelleS แสดงข้อคิดเห็น

    When guests leave for the day (or morning), I change towels, face washers and bath mats every day, replenish amenities, teas and coffees, provide fresh milk, empty the bins, give the bathroom a qui...

  • AnnabelleS แสดงข้อคิดเห็น

    Dear Rob, Thanks very much for your reply.  We already have kettles in the rooms so the guests can make themselves hot water, and we also have chilled and room temperature bottled water.  I will ma...

  • AnnabelleS สร้างโพสต์

    Booking.com and Ctrip

    We are a BDC partner, and receive bookings from Ctrip through BDC (although the guests are usually unaware of this, only that they have booked through Ctrip.  We can sign up with Ctrip in our own r...

  • AnnabelleS แสดงข้อคิดเห็น

    We use ChannelManager.com.au which captures the credit card details even after they've disappeared in the BDC extranet.  After panicking over the loss after three views (usually one for me) or ten ...