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11 yorum

  • Avatar
    Leandri Klopper

    Hi there!

    Thanks for the post, this is a unique situation. 

    Did you try troubleshooting it? In the sense of,  did you make sure that you in fact have the security clearance to add properties to the group? Are you on the correct page to add a property? etc.

    Check out this thread and follow those steps first, then I would say it's time to phone a friend at Booking.com to ask for help: https://partnerhelp.booking.com/hc/en-gb/articles/115002471625

    Hope this helps!

  • Avatar
    Hermesbudva

    I have a same problem. Did you managed to solve it?

  • Avatar
    Marc Nevsky

    Not yet

  • Avatar
    Johny3172

    I have the same problem and it doesn't seem to be anyone anywhere to ask for help. This is extremely frustrating and booking should be reachable somewhere somehow!!

  • Avatar
    Leandri Klopper

    Hey guys, 

    Okay so you need to phone Parner Support. It'll be the nr on your Extranet, Inbox-> Booking.com messages. They will help you with that. 

    Hope this works!

  • Avatar
    Itrealberi

    I have the same issue. I can't get help!

  • Avatar
    Valleluz604

    I have the same problem. I manage various houses or apartments from different owners and different bank account. I can not manage all the appartments from one place. Everytime I have to log out and log in again. I talked with booking but there is for the being, no options that I know of. Group only works for the same house owner but not for the manager.

  • Avatar
    Leandri Klopper

    Hey all,

    If I remember correctly, on the Ask me Anything, we were told that they are at least working on it. So hopefully soon there will be better ways of doing this. 

    Hang in there, best of luck!

  • Avatar
    Tien Tran

    Experiencing the same problem, is there anyway to fix this?

  • Avatar
    Leandri Klopper

    Hey Tien Tran ,

    They may have added it by now. 

    I suggest asking Booking.com to add it. Go to your extranet -> Inbox -> Booking.com messages. Ask them there.

    Keep well. 

  • Avatar
    M Adamopoulou

    Maybe you should call your BDC local office.
    Sometimes the support team can help you on the spot.
    Wish you all luck...

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