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pulse guest phonenumber

In Pulse the guestphone numbers aren't showing anymore.They are in extranet when i click on 'show phonenumber".

I have latest pulse version. Did not change anything. Tried logging out/in ect, but still not showing, whiel my settings say that a guest cant book without providing phonenrs.

 

Hope someone can help.

Roel


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M Adamopoulou 5 years ago

Hi!-Bnbdordrecht and welcome to the forum.

I just checked out my pulse and in my last reservation which was an hour before, phone details are shown.

Try again logging out later on, it might work.

Wish you the best.

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Mashi Niwarthana 5 years ago

I also can see the phone numbers. Try to uninstall the all and again install.

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Skopjehostel 4 years ago

Hello
I just wan’t to ask if there is an option
( like there used to be) to call a guest ONLINE? Not to make a regular call from the app (international calls ??‍♂️).This was very useful in the previous versions of the Pulse app ( often not working but you could have fixed that)!
It’s a great feature so please make it available once again ??

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Michele Colledan 3 years ago

I have the same problem: first reservation and the guest's phone number doesn't appear anywhere. Furthermore,she doesn't answer to my messages.

I would really need to communicate. Anybody can help me?

Thank you and kind regards

Michele

 

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M Adamopoulou 3 years ago

Hi Michele!

Maybe you should call your BDC office and ask them to contact your guest for you...

Wish you well.

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Michele Colledan 3 years ago

Thank you, but I don't understand: What is a BDC office?

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Michele Colledan 3 years ago

Thank you, but I don't understand: What is a BDC office?

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M Adamopoulou 3 years ago

Sorry...BDC is booking.com..

Have in mind that phone no is hidden under a padlock...

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Michele Colledan 3 years ago

But it have stated that the guests have to provide a phone number in order to be able to book.

Thank you anyway,

kind regards