Reservation Overlapping

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    M Adamopoulou

    Hi! Blankabohunska I was wondering were both reservations made through booking.com??? First try to contact guests and convince them that the double booking was not caused by you and ask them very polite to change dates. Also I would suggest you to try again to inform BDC.
    You can reach out to them via your Extranet inbox tab and send your request or call your local BDC office.
    Wish you luck....

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