How can I take money from customers cancel booking on checkin date ?

Yanıtlandı

Click here if this post was helpful!
(Don't worry we won't send you anywhere)

Yorumlar

13 yorum

  • Avatar
    M Adamopoulou

    Hello! Thaophuong-Sth sorry to hear about your struggles.

    Maybe you should call immediately your local BDC office and ask your support team to help you.

    Wish you luck...

  • Avatar
    Thaophuong Sth

    Thank you for your answer, today 1 customer booked then not come too. I marked no show. But I even can not find any local BDC office number to support me :(

  • Avatar
    M Adamopoulou

    Check this out, I think it will help you...

    https://partnerhelp.booking.com/hc/en-us/articles/213319409

    Wish you all the luck....

  • Avatar
    Thaophuong Sth

    Thank you so much ! I don’t know why the biggest webside like BDC no have auto payment ( take money from customers then pay for the owner by bank account )

  • Avatar
    M Adamopoulou

    Actually thats exactly what they do.... but after 15 days of guests checking out.

    Cheers!!!

  • Avatar
    Thaophuong Sth

    But I don’t see any form to fill information of my bank account :(. That why I mark on pay by cash then be joke many time.

  • Avatar
    M Adamopoulou

    In your Extranet go to Finance tab there   scroll down to find  Bank details. You can add your bank details needed.

    Is your country liable for booking.com to handle payments for you???

  • Avatar
    Thaophuong Sth

    I received money from all other webside instead of BDC. And I never receive any from Booking because I always be like that when I start. No one come, only book :(

  • Avatar
    Thaophuong Sth

    I find all like you said but only have:” You don’t have any propety which are booking.com support payment “

  • Avatar
    M Adamopoulou

    Unfortunately, as I understand your country is not liable.

    I am sorry for that.  Maybe you should send a feedback to booking.com.

    Thanks for your feedback and wish you the best....

  • Avatar
    Thaophuong Sth

    Ok thank you so much :)

  • Avatar
    M Adamopoulou

    You are very welcome and have a nice evening....

  • Avatar
    Ilaria

    Hi Lin Mei ,

    Thanks for your post!

    As Maria mentioned above, that specific payment service isn't available everywhere yet. This article gives you an overview on all payment solutions offered by us. 

    Happy posting :)

Add a comment

Yorum yazmak için lütfen oturum açın.

Başa dönüş